Official Caution issued to CPB, Samsung, John Holland Joint Venture (Westconnex M4 East – SSI 6307, Inner West LGA) 27 February 2019

On 27 February 2019, the Department issued an Official Caution to CPB, Samsung, John Holland Joint Venture (CSJJV) for failing to include all complaints, as received, in the complaint register. A complaints register is required to be maintained and published as a condition of the approval and assists to ensure transparency of project performance. CSJJV cooperated with the Department’s investigation and have implemented a management system to ensure a similar breach does not occur again.