NSW Department of Planning and Environment

Why we got on board

Communities have different levels of skill when using digital technology. The Planning Delivery Unit (PDU) got involved to support regional councils to meet the Premier's mandate to have applications lodged online by 1 July 2021.


What we did

The department invested $4.8m into the Portal Grants program. The grants helped councils improve their IT systems, hardware, human resources, and staff training.


What happened

All 95 councils and Lord Howe Island met the criteria, received, and successfully used the $50,000 grant. Many councils said it was the easiest grant application they'd done.


All 128 NSW councils are now using the NSW Planning Portal for processing planning applications.

Page last updated: 11/10/2022