NSW Department of Planning and Environment




The retail sector has seen substantial change in the last decade, driven by consumer demand and evolving technology. The retail sector has needed to adapt and innovate to remain competitive. We are committed to improving the NSW planning system to better meet the needs of customers and retailers.


The retail industry generates around $72 billion per year in Australia, contributing around 5.1% to Australia’s Gross Domestic Product. Of the $72 billion, NSW contributes more than a third of this at $22.8 billion per year.


In NSW, the retail sector includes more than 44,000 businesses and employs one in every 10 workers.


In 2016, an independent committee, the Retail Expert Advisory Committee (REAC) inquired into and provided advice on appropriate reforms to improve the NSW planning system for retailing.


On 17 October 2017, the NSW Minister for Planning, the Hon. Anthony Roberts, accepted the recommendations in the REAC Independent Recommendations Report (Pdf, 1.56 MB)


In response to the recommendations, the Department is developing a NSW Retail Strategy to better support retailers and the supply chain.


Page last updated: 30/04/2021