NSW Department of Planning and Environment

Lodge a compliance complaint

Lodge a complaint

We work closely with the community, local councils and other state and federal government agencies to investigate potential breaches relating to state significant development (SSD) and state significant infrastructure (SSI) project approvals.

Allegations of non-compliance with conditions of consent relating to the following approval types will be investigated by the Department:

✔ State Significant Infrastructure (SSI)

✔ State Significant Development (SSD)

✔ Critical State Significant Infrastructure (CSSI)

Examples of matters that will not be investigated by the department:

X  Allegations of non-compliance with development consents issued by local councils (please contact your local council)

X  Complaints, or allegations of non-compliance, relating to Complying Development Certificates (CDC’s) issued by private certifiers (please contact your local council)

X  Results of investigations carried out by local councils (please contact your local council)

X  Approval process for developments approved by councils (please contact your local council)

X  Neighbour disputes

X  Issues that are the responsibility of other government regulators, including:

- NSW Environment Protection Authority (EPA) for pollution-related matters

- SafeWork NSW for safety-related matters

- Natural Resource Access Regulator (NRAR) for illegal water activity matters

X  Complaints relating to allegations of misconduct by local councils or IPAC in the development assessment process. These complaints should be referred to ICAC or the NSW Ombudsman.

Contact us to report a potential breach.

Contact us

Page last updated: 24/02/2023