An application can only be accessed in the NSW Planning Portal by the creator of that application.

You may have received an email notification about the application as you are the owner/applicant, but you will be unable to access the application unless you created it or have been nominated as the payer. Note: If you have been nominated as the payer within the application form, you can access the application using the search functionality within the Portal.  

The best option is to talk to the person who created the case on your behalf in the Portal (possibly your architect or a town planner) and ask them what is required of you.

Frequently asked question Building information certificate (BIC) Complying development certificate (CDC) Development application (DA) Post-consent certificate (PCC) Building information certificate (BIC) Complying development certificate (CDC) Construction certificate (CC) Development application (DA) Occupation certificate (OC) Subdivision certificate (SC) Subdivision works certificate (SWC) Applicant Proponent Developer