Before you can de-activate a user account, you will need to re-assign any applications currently assigned to that user. 

Once this has been completed, an organisation administrator can de-activate the account. 

For step-by-step instructions, please view How to manage your organisation administration account (PDF, 1.46 MB).  

Frequently asked question Organisation management Activation precinct certificate (APC) BASIX (BSX) Building information certificate (BIC) Building works (BW) Certificate registration (CR) Complying development certificate (CDC) Concurrence and referral request (CNR) Construction certificate (CC) Controlled activity approval (CAA) Controlled activity approval security bond release (CAA) Controlled activity approval surrender application (CAA) Cumberland plain conservation plan application (CPCP) Cumberland plain conservation plan initial advice (CPCP) Cumberland plains conservation plan (CPCP) Development application (DA) State development application (State DA) Division 5.1 assessment (Part 5) Gateway alteration (GA) Gateway review (GR) Housing productivity contribution (HPC) Intention to seek occupation certificate (ITSOC) Occupation certificate (OC) Payment adjustment (PA) Planning proposal (PP) Section 3.22 Planning proposal (PP 3.22) Principal certifier appointment (PCA) Private tree permit (PTP) Publish on portal (PEH) (A-PAN) Register non-portal consent/certificate (ROC) Remediation works (REM) Section 10.7 planning certificate (PC 10.7) Section 125 of the Roads Act (RA) Section 138 of the Roads Act (RA) Section 144 of the Roads Act (RA) Section 68 of the Local Government Act (s68) Short term rental accommodation (STRA) Site compatibility certificate (SCC) Special infrastructure contribution (SIC) State Design Review Panel (SDRP) State significant development (SSD) State significant infrastructure (SSI) Strata Bond (SB) Subdivision certificate (SC) Subdivision works certificate (SWC) Council Private Certifier State Agency DPHI