The Development Coordination Authority (DCA) is offering a complimentary Post Consent Support Service to developers. The service is designed to help resolve post consent and construction delays or challenges. It will provide dedicated assistance to developers facing challenges in progressing their post consent approvals.
Supporting housing completions
The NSW Government is committed to delivering more homes, in line with the Housing Accord target of 377,000 new homes by July 2029. To support this, we are offering targeted assistance to eligible projects that are facing delays post consent.
This service is part of a broader support strategy to remove bottlenecks and advance approved residential developments into the construction phase to accelerate housing delivery.
Developers whose projects meet the eligibility criteria are encouraged to contact us for assistance.
Eligibility criteria
To be eligible for the DCA Post Consent Support Service, the project must:
Development consent
Have a valid development consent for more than 50 homes or more than 20 social or affordable homes and be progressing towards construction or nearing occupation.
Delays or issues
Be experiencing a delay or issue with a local government or state agency that’s preventing construction or occupation from progressing.
Priority will be given to projects that can commence and/or complete quickly and deliver the greatest number of homes per application. Where capacity permits, other housing related proposals may also be considered for support, including smaller scale residential, subdivisions and other forms of accommodation.
Your path to support
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Confirm your development meets the eligibility criteria
Before applying for assistance, check that your project meets the eligibility criteria above. The DCA Post Consent Support Service is focused on providing case management services for matters that do not meet these requirements.
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Submit a request
If eligible, complete the application form and provide the required information. Developers will need to provide details of the development and the local government or state agency matter that is delaying development.
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DCA Post Consent Support Service review
Our team will review the information provided to confirm eligibility and understand the nature of the challenge. Further information may be requested.
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Case manager assigned
A case manager will be assigned to your matter. They will coordinate with you, the relevant council or state agency, and other stakeholders to work towards resolving the issue.
Role of this service
A dedicated case manager will guide each project, coordinating stakeholders to provide timely advice and help resolve issues that move more homes to construction and occupation.
Cases will be managed at a senior level and escalated where necessary. The eligibility criteria may be subject to review and updated depending on demand and resource availability.
The DCA Post Consent Support Service does not hold statutory approval powers and cannot make decisions on behalf of consent authorities or agencies.
Where we make a difference
Local or State government challenges we have helped developers overcome include:
- Post consent approval delays.
- Unobtainable and unreasonable requirements (which do not need a modification application).
- Gaps in communication between stakeholders.
- Scheduling delays.
See how the DCA Post Consent Support Service has helped developers overcome post consent delays.
Case study 1
Type of development
High Density Residential Development (>500 dwellings).
Issue experienced
The proponent experienced delay in obtaining approval for 3 conditions of consent from the relevant consent authority and was unable to obtain an Occupation Certificate.
How we helped resolve the issue
The Post Consent Support Service case manager was the intermediary between the relevant consent authority and the proponent to coordinate a quick provision of information and expedited review of required documents.
The proponent was able to obtain approval from the consent authority on time for settlement to occur and for the development to be occupied prior to the end of year holiday period.
Case study 2
Type of development
High Density Residential Development (>80 co-living dwellings).
Issue experienced
The proponent experienced delay in obtaining approval from water and electricity utility providers for sewer and tigertail works, which delayed the construction start date of the development.
How we helped resolve the issue
With construction crews on standby, the Post Consent Support Service case manager proactively engaged both authorities to expedite the process, successfully securing approvals ahead of schedule and enabling construction to commence in October.
How to apply
If your development meets the eligibility criteria and you would like to apply for assistance, complete the application form.
Disclaimer
The Development Coordination Authority (DCA) Post Consent Support Service will use best endeavours to assist to resolve matters quickly. The DCA Post Consent Support Service is not a consent authority and does not retain any statutory approval powers nor does it make decisions on behalf of a consent authority or agency.
Information and/or recommendations provided by the DCA Post Consent Support Service do not constitute legal advice. Users are advised to seek professional advice and refer to the relevant legislation, as necessary. The State of New South Wales, its agencies and employees, disclaim any and all liability to any person in respect of anything or the consequences of anything done or omitted to be done in reliance upon the information and/or recommendations provided through the DCA Post Consent Support Service.