Learn how to reset your NSW Planning Portal password.
Learn how to check the status of your application on the NSW Planning Portal. This will reduce the need to contact council or the certifier for an update.
Learn how to provide additional information in response to a request for additional information on the NSW Planning Portal.
Learn how to request additional information to support the assessment of an application on the NSW Planning Portal.
Learn how to manage documents uploaded to an application on the NSW Planning Portal as part of the application and assessment process. This includes marking documents as superseded, sensitive or assessment.
Learn how to use the filter and search functionality on the NSW Planning Portal dashboard. This is useful if you have multiple applications.
Learn how to create a NSW Planning Portal developer account.
Learn how to create a NSW Planning Portal applicant account. You will need an account to create and submit an application, or make a payment related to an application submitted on the NSW Planning Portal.
Learn how to configure the consent authority required documents functionality. This can be used to advise applicants of the documents they need to upload as part of the development application process. This course is for council users.
Learn how to manage application documents including tagging and filtering documents. This course is for council and certifier users.