Planning

How to navigate the 'My development sites' page (PDF, 738 KB)

Step-by-step guide to assist developers to navigate the My Development sites functionality. The 'My Development' sites can be accessed by the developer for projects related to building work for Classes 2,3 and 9c.

  • Application type: Building works (BW), Complying development certificate (CDC), Construction certificate (CC), Development application (DA), Intention to seek occupation certificate (ITSOC), Register non-portal consent/certificate (ROC)
  • Services: Complying development certificate (CDC), Development application (DA), Post-consent certificate (PCC)
  • User type: Developer

Related document

How can I contact the Development Coordination Authority?

You can contact the Development Coordination Authority (DCA) on email [email protected] or phone (02) 9228 2820. 

  • Application type: Concurrence and referral request (CNR), Development application (DA)
  • Services: Concurrence and referral (CNR), Development application (DA)
  • User type: Applicant, Proponent, Developer, Council

Will the changes to the workflow in the Online DA and State DA services impact the APIs?

There will be impacts to the Online DA v2, Online State DA and Common inbound APIs. 
You can access the relevant API release notes below which outline the impacted operations, attributes and any actions:

•    Online Development application service v2 and Common inbound API
•    State Development application service API v2
 

Temporary backward compatibility support will be provided from 1 July 2026 to assist with the transition. This will allow existing council integrations and development application service lodgement processing to continue operating. 
We will be removing the backward compatibility in 2027 and will provide a further update once available. To stay informed we encourage you to subscribe to our API communications mailing list.   

  • Application type: Concurrence and referral request (CNR), Development application (DA), State development application (State DA)
  • Services: Concurrence and referral (CNR), Development application (DA)
  • User type: Council

I recently attended a training session on the NSW Planning Portal. Can my attendance be counted toward continuing professional development?

Please discuss this with the relevant industry association. We cannot advise whether the training course can be counted toward continuing professional development programs. 

The Department does not provide a Certificate of Attendance to those that attend a NSW Planning Portal training session. However, we can confirm your attendance to support a continuing professional development claim. 

To request this, please send an email to [email protected] with the title ‘Request for CPD confirmation’. Please include the name and date of the training you attended, along with your name. Note: This needs to match the name you registered under. We will review the training records, and where relevant confirmation your attendance.

  • Application type: Activation precinct certificate (APC), BASIX (BSX), Building information certificate (BIC), Building works (BW), Certificate registration (CR), Complying development certificate (CDC), Concurrence and referral request (CNR), Construction certificate (CC), Controlled activity approval (CAA), Controlled activity approval security bond release (CAA), Controlled activity approval surrender application (CAA), Cumberland plain conservation plan application (CPCP), Cumberland plain conservation plan initial advice (CPCP), Cumberland plains conservation plan (CPCP), Development application (DA), State development application (State DA), Division 5.1 assessment (Part 5), Gateway alteration (GA), Gateway review (GR), Housing productivity contribution (HPC), Intention to seek occupation certificate (ITSOC), Occupation certificate (OC), Payment adjustment (PA), Planning proposal (PP), Section 3.22 Planning proposal (PP 3.22), Principal certifier appointment (PCA), Private tree permit (PTP), Publish on portal (PEH) (A-PAN), Register non-portal consent/certificate (ROC), Remediation works (REM), Section 10.7 planning certificate (PC 10.7), Section 125 of the Roads Act (RA), Section 138 of the Roads Act (RA), Section 144 of the Roads Act (RA), Section 68 of the Local Government Act (s68), Short term rental accommodation (STRA), Site compatibility certificate (SCC), Special infrastructure contribution (SIC), State Design Review Panel (SDRP), State significant development (SSD), State significant infrastructure (SSI), Strata Bond (SB), Subdivision certificate (SC), Subdivision works certificate (SWC)
  • Services: Planning Portal account, Activation precinct certificate (APC), Application tracker, BASIX, Building information certificate (BIC), Certificate registration (CR), Complying development certificate (CDC), Concurrence and referral (CNR), Controlled activity approval (CAA), Cumberland Plains Conservation Plan (CPCP), Development application (DA), Division 5.1 assessment (Part 5), Document management, Housing productivity contribution (HPC), Organisation management, Planning proposal (PP), Post-consent certificate (PCC), Private tree permit (PTP), Publish on portal (PEH, A-PAN), Register non-portal consent/certificate (ROC), Roads Act (RA), Section 10.7 planning certificate (PC 10.7), Section 68 of the Local Government Act (s68), SEPP applications, Short term rental accommodation (STRA), Site compatibility certificate (SCC), Spatial viewer, Special infrastructure contribution (SIC), State Design Review Panel (SDRP)
  • User type: Applicant, Proponent, Developer, Practitioner, Council, Private Certifier, State Agency, DPHI

A staff member has left the organisation. Why can’t I de-activate their user account?

Before you can de-activate a user account, you will need to re-assign any applications currently assigned to that user. 

Once this has been completed, an organisation administrator can de-activate the account. 

For step-by-step instructions, please view How to manage your organisation administration account (PDF, 1.46 MB).  

  • Application type: Activation precinct certificate (APC), BASIX (BSX), Building information certificate (BIC), Building works (BW), Certificate registration (CR), Complying development certificate (CDC), Concurrence and referral request (CNR), Construction certificate (CC), Controlled activity approval (CAA), Controlled activity approval security bond release (CAA), Controlled activity approval surrender application (CAA), Cumberland plain conservation plan application (CPCP), Cumberland plain conservation plan initial advice (CPCP), Cumberland plains conservation plan (CPCP), Development application (DA), State development application (State DA), Division 5.1 assessment (Part 5), Gateway alteration (GA), Gateway review (GR), Housing productivity contribution (HPC), Intention to seek occupation certificate (ITSOC), Occupation certificate (OC), Payment adjustment (PA), Planning proposal (PP), Section 3.22 Planning proposal (PP 3.22), Principal certifier appointment (PCA), Private tree permit (PTP), Publish on portal (PEH) (A-PAN), Register non-portal consent/certificate (ROC), Remediation works (REM), Section 10.7 planning certificate (PC 10.7), Section 125 of the Roads Act (RA), Section 138 of the Roads Act (RA), Section 144 of the Roads Act (RA), Section 68 of the Local Government Act (s68), Short term rental accommodation (STRA), Site compatibility certificate (SCC), Special infrastructure contribution (SIC), State Design Review Panel (SDRP), State significant development (SSD), State significant infrastructure (SSI), Strata Bond (SB), Subdivision certificate (SC), Subdivision works certificate (SWC)
  • Services: Organisation management
  • User type: Council, Private Certifier, State Agency, DPHI

What additional editing capabilities will be available to council users during the Online DA assessment process from 26 September 2025?

Following consultation with council stakeholders, from 26 September 2025 assigned council users can edit additional applicant-provided responses and selected council-entered fields during the assessment process of the Online DA service.

View the Functionality: Edit application and council entered information (PDF, 619 KB) information sheet for details.

  • Application type: Development application (DA)
  • Services: Development application (DA)
  • User type: Council

What types of changes can I make using the edit development application functionality?

NSW Planning Portal council users can update certain development application details and correct minor errors in the council entered assessment information. Some fields, such as the lodgement date and application type, are restricted to maintain data integrity. 

Changes made by council users are visible in system-generated PDFs that show the previous and updated values, with changes highlighted. 

If you need to make a change that is not available, please submit a support enquiry.

  • Application type: Development application (DA)
  • Services: Development application (DA)
  • User type: Council

How do I access the edit development application functionality?

To access the edit development application functionality:

  1. Log into the NSW Planning Portal using your council profile
  2. Open the development application you wish to edit
  3. Select ‘Edit applicant details’ or ‘Edit council entered information’ option from the Actions button in the top right-hand corner
  4. Edit the incorrect information and complete the process.

For more information, please view the step-by-step guide How to use the edit functionality in the development application service (PDF, 2.16 MB).

  • Application type: Development application (DA)
  • Services: Development application (DA)
  • User type: Council
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