Learn how to reset your NSW Planning Portal password.

• Read more about How to reset your password

Learn how to request additional information to support the assessment of an application on the NSW Planning Portal.

• Read more about How to request additional information via the NSW Planning Portal

Learn how to use the filter and search functionality on the NSW Planning Portal dashboard. This is useful if you have multiple applications.

• Read more about How to search for an application on the NSW Planning Portal

Learn how to create a NSW Planning Portal developer account.

• Read more about How to create a developer account on the NSW Planning Portal

Learn how to create a NSW Planning Portal applicant account. You will need an account to create and submit an application, or make a payment related to an application submitted on the NSW Planning Portal.

• Read more about How to create an applicant account on the NSW Planning Portal

Learn how to configure the consent authority required documents functionality. This can be used to advise applicants of the documents they need to upload as part of the development application process. This course is for council users.
 

• Read more about How to manage consent authority required documents

Learn how to manage application documents including tagging and filtering documents. This course is for council and certifier users. 
 

• Read more about How to manage documents within the NSW Planning Portal

Learn how to navigate the NSW Planning Portal - including filtering your applications and creating a new application. This course is for applicants.
 

• Read more about How to navigate the NSW Planning Portal (applicants)

Councils, agencies and private certifier organisations have administrator accounts within the NSW Planning Portal. Learn how to manage staff within your organisation profile.
 

• Read more about How to manage staff within your organisation profile