Please discuss this with the relevant industry association. We cannot advise whether the training course can be counted toward continuing professional development programs. 

The Department does not provide a Certificate of Attendance to those that attend a NSW Planning Portal training session. However, we can confirm your attendance to support a continuing professional development claim. 

To request this, please send an email to [email protected] with the title ‘Request for CPD confirmation’. Please include the name and date of the training you attended, along with your name. Note: This needs to match the name you registered under. We will review the training records, and where relevant confirmation your attendance.

• Read more about I recently attended a training session on the NSW Planning Portal. Can my attendance be counted toward continuing professional development?

Applications with a status of "In progress" are automatically cancelled after 28 days of inactivity.

Prior to the application being cancelled, you will receive a system-generated notification after 21 days of inactivity.

If you would like to keep the application active, please open the application and either add/edit information or review and submit the application for assessment.

Alternatively, if you no longer require the application, you can allow the application to expire or log into the NSW Planning Portal to cancel the application via the ‘Actions’ button.  Please view the How to cancel an ‘In progress’ application (PDF, 381 KB) step-by-step guide for assistance.

• Read more about Why has my application been cancelled?

The development types are standard across all NSW Local Government Areas. This reflects the requirements of the Standard Instrument Local Environmental Plan and other relevant legislation.

• Read more about Are the development types standard across NSW or tailored to individual council areas?

If your STRA property listing is due for renewal prior to 23 September 2024, the 180-day booking cap will apply for the next year. 

• Read more about I live in Byron Bay local government area. Will the revised day cap apply to my STRA property if my registration is due for renewal before 23 September 2024?

If your STRA property listing is due after the 23 September 2024 but you renew it before this date, the renewal will take effect from the date that the current registration expires. This means that the day booking cap that applies to your property after 23 September 2024, will be applicable from your renewal date.  

• Read more about I live in Byron Bay local government area and my STRA property listing is due for renewal after 23 September 2024. If I renew the property early, will the 180-day booking cap still apply?

Changes to the STRA service to align with the Bryon Bay local government area day booking cap policy will be made in the NSW Planning Portal on 18 October 2024.  

If your property listing is renewed between 23 September 2024 and 18 October 2024, the customer support team will manually change the day cap after this date. 

• Read more about Will the new day booking cap be updated in the STRA service?

The relevant fees are outlined in Schedule 4 and Part 13 of the Environmental Planning and Assessment Regulation 2021. Information on the planning and development fees that apply in the financial year 2026/27 can be viewed in the schedule of fees and charges. A consent authority also publishes their fees for planning and development services. Once you submit an application, the relevant consent authority will advise of the applicable fees.

Fees vary based on the type of application. Fees for development applications, for example, are based on the estimated cost of development. Additional fees also apply for giving public notice of a development and for certain types of development such as designated development, integrated development, threatened species development, Class 1 aquaculture development, and applications that require design review panel advice. Fees may include a planning reform services fee (PDF, 82 KB). NSW Planning Portal service fees may also apply.  

Are there any other charges that apply?

Local infrastructure contributions are charged by councils when new development occurs. They help fund infrastructure like parks, community facilities, local roads, footpaths, stormwater drainage and traffic management. Speak to your council about the local contribution fees that may apply. Some development may also be required to pay a housing and productivity contribution.  

The long service levy applies to building and construction works of $250 000 or more, which is required to be paid prior to the release of a construction certificate or complying development certificate. Further information on this levy is available on the Long Service Corporation’s website.  

Why have fees changed for planning and development related services?

The Environmental Planning and Assessment Regulation 2021 allows for the indexation of fees each year to reflect the consumer price index (CPI). This increase applies to fees contained in Schedule 4 of the Environmental Planning and Assessment Regulation 2021 that are based on fee units.  

Updating the fee unit each year in line with CPI changes means that fees will better reflect the cost of providing planning services. Increases will be gradual and the Department will advise of the fee unit that will apply each financial year, following release of the CPI that applies. The fee unit for the 2026/27 financial year is $118.55. 

• Read more about Where can I find the fees for my application, and how are they calculated?

To access the NSW Planning Portal (the Portal), you will need to be connected to a reliable internet connection as it is a web-based tool.

It is recommended to use Google Chrome version 66.0 or higher. Other browsers that support the Portal are:

• Safari
• Mozilla Firefox
• Microsoft Edge 44.0

Please note, in 2022 Microsoft discontinued support for IE 11 and lower versions. As a result, Internet Explorer is not supported by the Portal.

You can now view the Portal on the following compatible mobile devices, but most services are optimally viewed on a desktop browser:

• Google Android OS devices
• Apple OS devices
• Windows OS devices (Microsoft Edge)

If you are having trouble accessing the Portal, please Contact us.

• Read more about What is the best internet browser and device to use for the NSW Planning Portal?

When you enter an address, it will be validated against the registered address database. You must select an address from the list that is displayed. When selecting a registered address, a map will display on the right-hand side of the screen with site information including the relevant local government area (LGA) on the left.

If the address does not appear in the list, select the ‘Address did not display?’ checkbox and enter the details manually. This will disable the predictive text feature and map functionality.

• Read more about Why doesn't the digital service recognise the property address I have input in my application?

To transfer a STRA registration, the previous owner will need to de-register the current registration, allowing you to create a new property ID.

Note: If there are future bookings linked to the property ID, these will need to be cancelled prior to the previous owner de-registering the property.

For more information, on either the de-registration or registration of a STRA property, please view the step-by-step guides How to de-register a short-term rental accommodation (STRA) property (PDF, 552 KB)' and 'How to register a short-term rental accommodation (STRA) property (PDF, 1.19 MB)' on the NSW Planning Portal.

• Read more about I am the new owner of a property and would like to register it as Short-term rental accommodation (STRA). I am unable to do so as it is already registered. How do I transfer the registration to myself?