Planning

Will the changes to the workflow in the Online DA and State DA services impact the APIs?

There will be impacts to the Online DA v2, Online State DA and Common inbound APIs. 
You can access the relevant API release notes below which outline the impacted operations, attributes and any actions:

•    Online Development application service v2 and Common inbound API
•    State Development application service API v2
 

Temporary backward compatibility support will be provided from 1 July 2026 to assist with the transition. This will allow existing council integrations and development application service lodgement processing to continue operating. 
We will be removing the backward compatibility in 2027 and will provide a further update once available. To stay informed we encourage you to subscribe to our API communications mailing list.   

  • Application type: Concurrence and referral request (CNR), Development application (DA), State development application (State DA)
  • Services: Concurrence and referral (CNR), Development application (DA)
  • User type: Council

I recently attended a training session on the NSW Planning Portal. Can my attendance be counted toward continuing professional development?

Please discuss this with the relevant industry association. We cannot advise whether the training course can be counted toward continuing professional development programs. 

The Department does not provide a Certificate of Attendance to those that attend a NSW Planning Portal training session. However, we can confirm your attendance to support a continuing professional development claim. 

To request this, please send an email to [email protected] with the title ‘Request for CPD confirmation’. Please include the name and date of the training you attended, along with your name. Note: This needs to match the name you registered under. We will review the training records, and where relevant confirmation your attendance.

  • Application type: Activation precinct certificate (APC), BASIX (BSX), Building information certificate (BIC), Building works (BW), Certificate registration (CR), Complying development certificate (CDC), Concurrence and referral request (CNR), Construction certificate (CC), Controlled activity approval (CAA), Controlled activity approval security bond release (CAA), Controlled activity approval surrender application (CAA), Cumberland plain conservation plan application (CPCP), Cumberland plain conservation plan initial advice (CPCP), Cumberland plains conservation plan (CPCP), Development application (DA), State development application (State DA), Division 5.1 assessment (Part 5), Gateway alteration (GA), Gateway review (GR), Housing productivity contribution (HPC), Intention to seek occupation certificate (ITSOC), Occupation certificate (OC), Payment adjustment (PA), Planning proposal (PP), Section 3.22 Planning proposal (PP 3.22), Principal certifier appointment (PCA), Private tree permit (PTP), Publish on portal (PEH) (A-PAN), Register non-portal consent/certificate (ROC), Remediation works (REM), Section 10.7 planning certificate (PC 10.7), Section 125 of the Roads Act (RA), Section 138 of the Roads Act (RA), Section 144 of the Roads Act (RA), Section 68 of the Local Government Act (s68), Short term rental accommodation (STRA), Site compatibility certificate (SCC), Special infrastructure contribution (SIC), State Design Review Panel (SDRP), State significant development (SSD), State significant infrastructure (SSI), Strata Bond (SB), Subdivision certificate (SC), Subdivision works certificate (SWC)
  • Services: Planning Portal account, Activation precinct certificate (APC), Application tracker, BASIX, Building information certificate (BIC), Certificate registration (CR), Complying development certificate (CDC), Concurrence and referral (CNR), Controlled activity approval (CAA), Cumberland Plains Conservation Plan (CPCP), Development application (DA), Division 5.1 assessment (Part 5), Document management, Housing productivity contribution (HPC), Organisation management, Planning proposal (PP), Post-consent certificate (PCC), Private tree permit (PTP), Publish on portal (PEH, A-PAN), Register non-portal consent/certificate (ROC), Roads Act (RA), Section 10.7 planning certificate (PC 10.7), Section 68 of the Local Government Act (s68), SEPP applications, Short term rental accommodation (STRA), Site compatibility certificate (SCC), Spatial viewer, Special infrastructure contribution (SIC), State Design Review Panel (SDRP)
  • User type: Applicant, Proponent, Developer, Practitioner, Council, Private Certifier, State Agency, DPHI

A staff member has left the organisation. Why can’t I de-activate their user account?

Before you can de-activate a user account, you will need to re-assign any applications currently assigned to that user. 

Once this has been completed, an organisation administrator can de-activate the account. 

For step-by-step instructions, please view How to manage your organisation administration account (PDF, 1.46 MB).  

  • Application type: Activation precinct certificate (APC), BASIX (BSX), Building information certificate (BIC), Building works (BW), Certificate registration (CR), Complying development certificate (CDC), Concurrence and referral request (CNR), Construction certificate (CC), Controlled activity approval (CAA), Controlled activity approval security bond release (CAA), Controlled activity approval surrender application (CAA), Cumberland plain conservation plan application (CPCP), Cumberland plain conservation plan initial advice (CPCP), Cumberland plains conservation plan (CPCP), Development application (DA), State development application (State DA), Division 5.1 assessment (Part 5), Gateway alteration (GA), Gateway review (GR), Housing productivity contribution (HPC), Intention to seek occupation certificate (ITSOC), Occupation certificate (OC), Payment adjustment (PA), Planning proposal (PP), Section 3.22 Planning proposal (PP 3.22), Principal certifier appointment (PCA), Private tree permit (PTP), Publish on portal (PEH) (A-PAN), Register non-portal consent/certificate (ROC), Remediation works (REM), Section 10.7 planning certificate (PC 10.7), Section 125 of the Roads Act (RA), Section 138 of the Roads Act (RA), Section 144 of the Roads Act (RA), Section 68 of the Local Government Act (s68), Short term rental accommodation (STRA), Site compatibility certificate (SCC), Special infrastructure contribution (SIC), State Design Review Panel (SDRP), State significant development (SSD), State significant infrastructure (SSI), Strata Bond (SB), Subdivision certificate (SC), Subdivision works certificate (SWC)
  • Services: Organisation management
  • User type: Council, Private Certifier, State Agency, DPHI

Why has my application been cancelled?

Applications with a status of "In progress" are automatically cancelled after 28 days of inactivity.

Prior to the application being cancelled, you will receive a system-generated notification after 21 days of inactivity.

If you would like to keep the application active, please open the application and either add/edit information or review and submit the application for assessment.

Alternatively, if you no longer require the application, you can allow the application to expire or log into the NSW Planning Portal to cancel the application via the ‘Actions’ button.  Please view the How to cancel an ‘In progress’ application (PDF, 381 KB) step-by-step guide for assistance.

  • Application type: BASIX (BSX), Complying development certificate (CDC), Construction certificate (CC), Controlled activity approval (CAA), Development application (DA), State development application (State DA), Occupation certificate (OC), Principal certifier appointment (PCA), Publish on portal (PEH) (A-PAN), Short term rental accommodation (STRA), State Design Review Panel (SDRP), Subdivision certificate (SC), Subdivision works certificate (SWC)
  • Services: BASIX, Complying development certificate (CDC), Controlled activity approval (CAA), Development application (DA), Post-consent certificate (PCC), Publish on portal (PEH, A-PAN), Short term rental accommodation (STRA), State Design Review Panel (SDRP)
  • User type: Applicant, Proponent, Developer

My application has a status of 'Cancelled'. Can I re-open it?

You cannot re-open a cancelled application. 

You can copy the information within the cancelled application by:

  1. Access the relevant ‘Cancelled’ application from the ‘Completed work’ tab on your dashboard.
  2.  Open the application
  3. Select the ‘Copy to new application’ button at the top of the screen. 

This will start a new application. The previously provided information will be pre-populated. You can amend or add to the information as required.

  • Application type: Building information certificate (BIC), Complying development certificate (CDC), Construction certificate (CC), Development application (DA), State development application (State DA), Occupation certificate (OC), Principal certifier appointment (PCA), Subdivision certificate (SC), Subdivision works certificate (SWC)
  • Services: Building information certificate (BIC), Complying development certificate (CDC), Development application (DA), Post-consent certificate (PCC)
  • User type: Applicant, Proponent, Developer

How do I create a NSW Planning Portal account?

To access the NSW Planning Portal digital services, you will need a NSW Planning Portal account. To create an account:

  1. Open the NSW Planning Portal
  2. Click on 'My Account' in the top right-hand corner of the screen.
  3. Click the 'Create account' link to start the registration process.
  4. Complete the required information.

If you require further assistance, please refer to 'How to register for a NSW Planning Portal account (PDF, 639 KB)' for step-by-step instructions. 

  • Application type: Activation precinct certificate (APC), BASIX (BSX), Building information certificate (BIC), Building works (BW), Certificate registration (CR), Complying development certificate (CDC), Concurrence and referral request (CNR), Construction certificate (CC), Controlled activity approval (CAA), Controlled activity approval security bond release (CAA), Controlled activity approval surrender application (CAA), Cumberland plain conservation plan application (CPCP), Cumberland plain conservation plan initial advice (CPCP), Cumberland plains conservation plan (CPCP), Development application (DA), State development application (State DA), Division 5.1 assessment (Part 5), Gateway alteration (GA), Gateway review (GR), Housing productivity contribution (HPC), Intention to seek occupation certificate (ITSOC), Occupation certificate (OC), Payment adjustment (PA), Planning proposal (PP), Section 3.22 Planning proposal (PP 3.22), Principal certifier appointment (PCA), Private tree permit (PTP), Publish on portal (PEH) (A-PAN), Register non-portal consent/certificate (ROC), Remediation works (REM), Section 10.7 planning certificate (PC 10.7), Section 125 of the Roads Act (RA), Section 138 of the Roads Act (RA), Section 144 of the Roads Act (RA), Section 68 of the Local Government Act (s68), Short term rental accommodation (STRA), Site compatibility certificate (SCC), Special infrastructure contribution (SIC), State Design Review Panel (SDRP), State significant development (SSD), State significant infrastructure (SSI), Strata Bond (SB), Subdivision certificate (SC), Subdivision works certificate (SWC)
  • Services: Planning Portal account
  • User type: Applicant, Proponent, Developer, Practitioner, Council, Private Certifier, State Agency, DPHI

How do I reset my NSW Planning Portal account password and are there any important password requirements?

To reset your password:

  1. Open the NSW Planning Portal.
  2. Click on 'My Account' in the top right-hand corner of the screen.
  3. Click the 'Forgot password' link.
  4. Enter the email address related to your NSW Planning Portal account and click ‘Send verification code’.
  5. An email will be sent to your nominated email address with a verification code. Enter the code received in your email into the secondary verification code field.
  6. Once verified, select ‘Change’ and input a new password for your account. If your password is accepted, you will be able to re-login to your account.

Remember, for all passwords, the following requirements apply:

  • it must be at least eight characters long
  • it must have a maximum of 16 characters
  • it must contain three of the four options below:
    • uppercase letters (A through Z)
    • lowercase letters (a through z)
    • numbers (0 through 9)
    • the following non-alphabetic characters can be used: ~! @ # $ % ^ & * ( ) _ + - = { } [ ] | \ : ; “ ‘ < > ? , . / 
  • passwords cannot be your email address.

  • Application type: Activation precinct certificate (APC), BASIX (BSX), Building information certificate (BIC), Building works (BW), Certificate registration (CR), Complying development certificate (CDC), Concurrence and referral request (CNR), Construction certificate (CC), Controlled activity approval (CAA), Controlled activity approval security bond release (CAA), Controlled activity approval surrender application (CAA), Cumberland plain conservation plan application (CPCP), Cumberland plain conservation plan initial advice (CPCP), Cumberland plains conservation plan (CPCP), Development application (DA), State development application (State DA), Division 5.1 assessment (Part 5), Gateway alteration (GA), Gateway review (GR), Housing productivity contribution (HPC), Intention to seek occupation certificate (ITSOC), Occupation certificate (OC), Payment adjustment (PA), Planning proposal (PP), Section 3.22 Planning proposal (PP 3.22), Principal certifier appointment (PCA), Private tree permit (PTP), Publish on portal (PEH) (A-PAN), Register non-portal consent/certificate (ROC), Remediation works (REM), Section 10.7 planning certificate (PC 10.7), Section 125 of the Roads Act (RA), Section 138 of the Roads Act (RA), Section 144 of the Roads Act (RA), Section 68 of the Local Government Act (s68), Short term rental accommodation (STRA), Site compatibility certificate (SCC), Special infrastructure contribution (SIC), State Design Review Panel (SDRP), State significant development (SSD), State significant infrastructure (SSI), Strata Bond (SB), Subdivision certificate (SC), Subdivision works certificate (SWC)
  • Services: Planning Portal account
  • User type: Applicant, Proponent, Developer

Are the development types standard across NSW or tailored to individual council areas?

The development types are standard across all NSW Local Government Areas. This reflects the requirements of the Standard Instrument Local Environmental Plan and other relevant legislation.

  • Application type: Activation precinct certificate (APC), BASIX (BSX), Building information certificate (BIC), Building works (BW), Certificate registration (CR), Complying development certificate (CDC), Concurrence and referral request (CNR), Construction certificate (CC), Controlled activity approval (CAA), Controlled activity approval security bond release (CAA), Controlled activity approval surrender application (CAA), Cumberland plain conservation plan application (CPCP), Cumberland plain conservation plan initial advice (CPCP), Cumberland plains conservation plan (CPCP), Development application (DA), State development application (State DA), Division 5.1 assessment (Part 5), Gateway alteration (GA), Gateway review (GR), Housing productivity contribution (HPC), Intention to seek occupation certificate (ITSOC), Occupation certificate (OC), Payment adjustment (PA), Planning proposal (PP), Section 3.22 Planning proposal (PP 3.22), Principal certifier appointment (PCA), Private tree permit (PTP), Publish on portal (PEH) (A-PAN), Register non-portal consent/certificate (ROC), Remediation works (REM), Section 10.7 planning certificate (PC 10.7), Section 125 of the Roads Act (RA), Section 138 of the Roads Act (RA), Section 144 of the Roads Act (RA), Section 68 of the Local Government Act (s68), Short term rental accommodation (STRA), Site compatibility certificate (SCC), Special infrastructure contribution (SIC), State Design Review Panel (SDRP), State significant development (SSD), State significant infrastructure (SSI), Strata Bond (SB), Subdivision certificate (SC), Subdivision works certificate (SWC)
  • Services: Planning Portal account, Activation precinct certificate (APC), Application tracker, BASIX, Building information certificate (BIC), Certificate registration (CR), Complying development certificate (CDC), Concurrence and referral (CNR), Controlled activity approval (CAA), Cumberland Plains Conservation Plan (CPCP), Development application (DA), Division 5.1 assessment (Part 5), Document management, Housing productivity contribution (HPC), Organisation management, Planning proposal (PP), Post-consent certificate (PCC), Private tree permit (PTP), Publish on portal (PEH, A-PAN), Register non-portal consent/certificate (ROC), Roads Act (RA), Section 10.7 planning certificate (PC 10.7), Section 68 of the Local Government Act (s68), SEPP applications, Short term rental accommodation (STRA), Site compatibility certificate (SCC), Spatial viewer, Special infrastructure contribution (SIC), State Design Review Panel (SDRP)
  • User type: Applicant, Proponent, Developer, Practitioner, Council, Private Certifier, State Agency, DPHI

Where can I find the fees for my application, and how are they calculated?

The relevant fees are outlined in Schedule 4 and Part 13 of the Environmental Planning and Assessment Regulation 2021. Information on the planning and development fees that apply in the financial year 2026/27 can be viewed in the schedule of fees and charges. A consent authority also publishes their fees for planning and development services. Once you submit an application, the relevant consent authority will advise of the applicable fees.

Fees vary based on the type of application. Fees for development applications, for example, are based on the estimated cost of development. Additional fees also apply for giving public notice of a development and for certain types of development such as designated development, integrated development, threatened species development, Class 1 aquaculture development, and applications that require design review panel advice. Fees may include a planning reform services fee (PDF, 82 KB). NSW Planning Portal service fees may also apply.  

Are there any other charges that apply?

Local infrastructure contributions are charged by councils when new development occurs. They help fund infrastructure like parks, community facilities, local roads, footpaths, stormwater drainage and traffic management. Speak to your council about the local contribution fees that may apply. Some development may also be required to pay a housing and productivity contribution.  

The long service levy applies to building and construction works of $250 000 or more, which is required to be paid prior to the release of a construction certificate or complying development certificate. Further information on this levy is available on the Long Service Corporation’s website.  

Why have fees changed for planning and development related services?

The Environmental Planning and Assessment Regulation 2021 allows for the indexation of fees each year to reflect the consumer price index (CPI). This increase applies to fees contained in Schedule 4 of the Environmental Planning and Assessment Regulation 2021 that are based on fee units.  

Updating the fee unit each year in line with CPI changes means that fees will better reflect the cost of providing planning services. Increases will be gradual and the Department will advise of the fee unit that will apply each financial year, following release of the CPI that applies. The fee unit for the 2026/27 financial year is $118.55. 

  • Application type: Activation precinct certificate (APC), BASIX (BSX), Building information certificate (BIC), Building works (BW), Certificate registration (CR), Complying development certificate (CDC), Concurrence and referral request (CNR), Construction certificate (CC), Controlled activity approval (CAA), Controlled activity approval security bond release (CAA), Controlled activity approval surrender application (CAA), Cumberland plain conservation plan application (CPCP), Cumberland plain conservation plan initial advice (CPCP), Cumberland plains conservation plan (CPCP), Development application (DA), State development application (State DA), Division 5.1 assessment (Part 5), Gateway alteration (GA), Gateway review (GR), Housing productivity contribution (HPC), Intention to seek occupation certificate (ITSOC), Occupation certificate (OC), Payment adjustment (PA), Planning proposal (PP), Principal certifier appointment (PCA), Private tree permit (PTP), Publish on portal (PEH) (A-PAN), Register non-portal consent/certificate (ROC), Remediation works (REM), Section 10.7 planning certificate (PC 10.7), Section 125 of the Roads Act (RA), Section 138 of the Roads Act (RA), Section 144 of the Roads Act (RA), Section 68 of the Local Government Act (s68), Short term rental accommodation (STRA), Site compatibility certificate (SCC), Special infrastructure contribution (SIC), State Design Review Panel (SDRP), State significant development (SSD), State significant infrastructure (SSI), Strata Bond (SB), Subdivision certificate (SC), Subdivision works certificate (SWC)
  • Services: Planning Portal account, Activation precinct certificate (APC), Application tracker, BASIX, Building information certificate (BIC), Certificate registration (CR), Complying development certificate (CDC), Concurrence and referral (CNR), Controlled activity approval (CAA), Cumberland Plains Conservation Plan (CPCP), Development application (DA), Division 5.1 assessment (Part 5), Document management, Housing productivity contribution (HPC), Organisation management, Planning proposal (PP), Post-consent certificate (PCC), Private tree permit (PTP), Publish on portal (PEH, A-PAN), Register non-portal consent/certificate (ROC), Roads Act (RA), Section 10.7 planning certificate (PC 10.7), Section 68 of the Local Government Act (s68), SEPP applications, Short term rental accommodation (STRA), Site compatibility certificate (SCC), Spatial viewer, Special infrastructure contribution (SIC), State Design Review Panel (SDRP)
  • User type: Applicant, Proponent, Developer, Practitioner, Council, Private Certifier, State Agency, DPHI

What is the best internet browser and device to use for the NSW Planning Portal?

To access the NSW Planning Portal (the Portal), you will need to be connected to a reliable internet connection as it is a web-based tool.

It is recommended to use Google Chrome version 66.0 or higher. Other browsers that support the Portal are:

  • Safari
  • Mozilla Firefox
  • Microsoft Edge 44.0

Please note, in 2022 Microsoft discontinued support for IE 11 and lower versions. As a result, Internet Explorer is not supported by the Portal.

You can now view the Portal on the following compatible mobile devices, but most services are optimally viewed on a desktop browser:

  • Google Android OS devices
  • Apple OS devices
  • Windows OS devices (Microsoft Edge)

If you are having trouble accessing the Portal, please Contact us.

  • Application type: Activation precinct certificate (APC), BASIX (BSX), Building information certificate (BIC), Building works (BW), Certificate registration (CR), Complying development certificate (CDC), Concurrence and referral request (CNR), Construction certificate (CC), Controlled activity approval (CAA), Controlled activity approval security bond release (CAA), Controlled activity approval surrender application (CAA), Cumberland plain conservation plan application (CPCP), Cumberland plain conservation plan initial advice (CPCP), Cumberland plains conservation plan (CPCP), Development application (DA), State development application (State DA), Division 5.1 assessment (Part 5), Gateway alteration (GA), Gateway review (GR), Housing productivity contribution (HPC), Intention to seek occupation certificate (ITSOC), Occupation certificate (OC), Payment adjustment (PA), Planning proposal (PP), Section 3.22 Planning proposal (PP 3.22), Principal certifier appointment (PCA), Private tree permit (PTP), Publish on portal (PEH) (A-PAN), Register non-portal consent/certificate (ROC), Remediation works (REM), Section 10.7 planning certificate (PC 10.7), Section 125 of the Roads Act (RA), Section 138 of the Roads Act (RA), Section 144 of the Roads Act (RA), Section 68 of the Local Government Act (s68), Short term rental accommodation (STRA), Site compatibility certificate (SCC), Special infrastructure contribution (SIC), State Design Review Panel (SDRP), State significant development (SSD), State significant infrastructure (SSI), Strata Bond (SB), Subdivision certificate (SC), Subdivision works certificate (SWC)
  • Services: Planning Portal account, Activation precinct certificate (APC), Application tracker, BASIX, Building information certificate (BIC), Certificate registration (CR), Complying development certificate (CDC), Concurrence and referral (CNR), Controlled activity approval (CAA), Cumberland Plains Conservation Plan (CPCP), Development application (DA), Division 5.1 assessment (Part 5), Document management, Housing productivity contribution (HPC), Organisation management, Planning proposal (PP), Post-consent certificate (PCC), Private tree permit (PTP), Publish on portal (PEH, A-PAN), Register non-portal consent/certificate (ROC), Roads Act (RA), Section 10.7 planning certificate (PC 10.7), Section 68 of the Local Government Act (s68), SEPP applications, Short term rental accommodation (STRA), Site compatibility certificate (SCC), Spatial viewer, Special infrastructure contribution (SIC), State Design Review Panel (SDRP)
  • User type: Applicant, Proponent, Developer, Practitioner, Council, Private Certifier, State Agency, DPHI
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