You can contact the Development Coordination Authority (DCA) on email [email protected] or phone (02) 9228 2820. 

• Application type: Concurrence and referral request (CNR), Development application (DA)
• Services: Concurrence and referral (CNR), Development application (DA)
• User type: Applicant, Proponent, Developer, Council

Please discuss this with the relevant industry association. We cannot advise whether the training course can be counted toward continuing professional development programs. 

The Department does not provide a Certificate of Attendance to those that attend a NSW Planning Portal training session. However, we can confirm your attendance to support a continuing professional development claim. 

To request this, please send an email to [email protected] with the title ‘Request for CPD confirmation’. Please include the name and date of the training you attended, along with your name. Note: This needs to match the name you registered under. We will review the training records, and where relevant confirmation your attendance.

• Application type: Activation precinct certificate (APC), BASIX (BSX), Building information certificate (BIC), Building works (BW), Certificate registration (CR), Complying development certificate (CDC), Concurrence and referral request (CNR), Construction certificate (CC), Controlled activity approval (CAA), Controlled activity approval security bond release (CAA), Controlled activity approval surrender application (CAA), Cumberland plain conservation plan application (CPCP), Cumberland plain conservation plan initial advice (CPCP), Cumberland plains conservation plan (CPCP), Development application (DA), State development application (State DA), Division 5.1 assessment (Part 5), Gateway alteration (GA), Gateway review (GR), Housing productivity contribution (HPC), Intention to seek occupation certificate (ITSOC), Occupation certificate (OC), Payment adjustment (PA), Planning proposal (PP), Section 3.22 Planning proposal (PP 3.22), Principal certifier appointment (PCA), Private tree permit (PTP), Publish on portal (PEH) (A-PAN), Register non-portal consent/certificate (ROC), Remediation works (REM), Section 10.7 planning certificate (PC 10.7), Section 125 of the Roads Act (RA), Section 138 of the Roads Act (RA), Section 144 of the Roads Act (RA), Section 68 of the Local Government Act (s68), Short term rental accommodation (STRA), Site compatibility certificate (SCC), Special infrastructure contribution (SIC), State Design Review Panel (SDRP), State significant development (SSD), State significant infrastructure (SSI), Strata Bond (SB), Subdivision certificate (SC), Subdivision works certificate (SWC)
• Services: Planning Portal account, Activation precinct certificate (APC), Application tracker, BASIX, Building information certificate (BIC), Certificate registration (CR), Complying development certificate (CDC), Concurrence and referral (CNR), Controlled activity approval (CAA), Cumberland Plains Conservation Plan (CPCP), Development application (DA), Division 5.1 assessment (Part 5), Document management, Housing productivity contribution (HPC), Organisation management, Planning proposal (PP), Post-consent certificate (PCC), Private tree permit (PTP), Publish on portal (PEH, A-PAN), Register non-portal consent/certificate (ROC), Roads Act (RA), Section 10.7 planning certificate (PC 10.7), Section 68 of the Local Government Act (s68), SEPP applications, Short term rental accommodation (STRA), Site compatibility certificate (SCC), Spatial viewer, Special infrastructure contribution (SIC), State Design Review Panel (SDRP)
• User type: Applicant, Proponent, Developer, Practitioner, Council, Private Certifier, State Agency, DPHI

Applications with a status of "In progress" are automatically cancelled after 28 days of inactivity.

Prior to the application being cancelled, you will receive a system-generated notification after 21 days of inactivity.

If you would like to keep the application active, please open the application and either add/edit information or review and submit the application for assessment.

Alternatively, if you no longer require the application, you can allow the application to expire or log into the NSW Planning Portal to cancel the application via the ‘Actions’ button.  Please view the How to cancel an ‘In progress’ application (PDF, 381 KB) step-by-step guide for assistance.

• Application type: BASIX (BSX), Complying development certificate (CDC), Construction certificate (CC), Controlled activity approval (CAA), Development application (DA), State development application (State DA), Occupation certificate (OC), Principal certifier appointment (PCA), Publish on portal (PEH) (A-PAN), Short term rental accommodation (STRA), State Design Review Panel (SDRP), Subdivision certificate (SC), Subdivision works certificate (SWC)
• Services: BASIX, Complying development certificate (CDC), Controlled activity approval (CAA), Development application (DA), Post-consent certificate (PCC), Publish on portal (PEH, A-PAN), Short term rental accommodation (STRA), State Design Review Panel (SDRP)
• User type: Applicant, Proponent, Developer

You cannot re-open a cancelled application. 

You can copy the information within the cancelled application by:

1. Access the relevant ‘Cancelled’ application from the ‘Completed work’ tab on your dashboard.
2.  Open the application
3. Select the ‘Copy to new application’ button at the top of the screen. 

This will start a new application. The previously provided information will be pre-populated. You can amend or add to the information as required.

• Application type: Building information certificate (BIC), Complying development certificate (CDC), Construction certificate (CC), Development application (DA), State development application (State DA), Occupation certificate (OC), Principal certifier appointment (PCA), Subdivision certificate (SC), Subdivision works certificate (SWC)
• Services: Building information certificate (BIC), Complying development certificate (CDC), Development application (DA), Post-consent certificate (PCC)
• User type: Applicant, Proponent, Developer

To access the NSW Planning Portal digital services, you will need a NSW Planning Portal account. To create an account:

1. Open the NSW Planning Portal
2. Click on 'My Account' in the top right-hand corner of the screen.
3. Click the 'Create account' link to start the registration process.
4. Complete the required information.

If you require further assistance, please refer to 'How to register for a NSW Planning Portal account (PDF, 639 KB)' for step-by-step instructions. 

• Application type: Activation precinct certificate (APC), BASIX (BSX), Building information certificate (BIC), Building works (BW), Certificate registration (CR), Complying development certificate (CDC), Concurrence and referral request (CNR), Construction certificate (CC), Controlled activity approval (CAA), Controlled activity approval security bond release (CAA), Controlled activity approval surrender application (CAA), Cumberland plain conservation plan application (CPCP), Cumberland plain conservation plan initial advice (CPCP), Cumberland plains conservation plan (CPCP), Development application (DA), State development application (State DA), Division 5.1 assessment (Part 5), Gateway alteration (GA), Gateway review (GR), Housing productivity contribution (HPC), Intention to seek occupation certificate (ITSOC), Occupation certificate (OC), Payment adjustment (PA), Planning proposal (PP), Section 3.22 Planning proposal (PP 3.22), Principal certifier appointment (PCA), Private tree permit (PTP), Publish on portal (PEH) (A-PAN), Register non-portal consent/certificate (ROC), Remediation works (REM), Section 10.7 planning certificate (PC 10.7), Section 125 of the Roads Act (RA), Section 138 of the Roads Act (RA), Section 144 of the Roads Act (RA), Section 68 of the Local Government Act (s68), Short term rental accommodation (STRA), Site compatibility certificate (SCC), Special infrastructure contribution (SIC), State Design Review Panel (SDRP), State significant development (SSD), State significant infrastructure (SSI), Strata Bond (SB), Subdivision certificate (SC), Subdivision works certificate (SWC)
• Services: Planning Portal account
• User type: Applicant, Proponent, Developer, Practitioner, Council, Private Certifier, State Agency, DPHI

To reset your password:

1. Open the NSW Planning Portal.
2. Click on 'My Account' in the top right-hand corner of the screen.
3. Click the 'Forgot password' link.
4. Enter the email address related to your NSW Planning Portal account and click ‘Send verification code’.
5. An email will be sent to your nominated email address with a verification code. Enter the code received in your email into the secondary verification code field.
6. Once verified, select ‘Change’ and input a new password for your account. If your password is accepted, you will be able to re-login to your account.

Remember, for all passwords, the following requirements apply:

• it must be at least eight characters long
• it must have a maximum of 16 characters
• it must contain three of the four options below:
  • uppercase letters (A through Z)
  • lowercase letters (a through z)
  • numbers (0 through 9)
  • the following non-alphabetic characters can be used: ~! @ # $ % ^ & * ( ) _ + - = { } [ ] | \ : ; “ ‘ < > ? , . / 
• passwords cannot be your email address.

• Application type: Activation precinct certificate (APC), BASIX (BSX), Building information certificate (BIC), Building works (BW), Certificate registration (CR), Complying development certificate (CDC), Concurrence and referral request (CNR), Construction certificate (CC), Controlled activity approval (CAA), Controlled activity approval security bond release (CAA), Controlled activity approval surrender application (CAA), Cumberland plain conservation plan application (CPCP), Cumberland plain conservation plan initial advice (CPCP), Cumberland plains conservation plan (CPCP), Development application (DA), State development application (State DA), Division 5.1 assessment (Part 5), Gateway alteration (GA), Gateway review (GR), Housing productivity contribution (HPC), Intention to seek occupation certificate (ITSOC), Occupation certificate (OC), Payment adjustment (PA), Planning proposal (PP), Section 3.22 Planning proposal (PP 3.22), Principal certifier appointment (PCA), Private tree permit (PTP), Publish on portal (PEH) (A-PAN), Register non-portal consent/certificate (ROC), Remediation works (REM), Section 10.7 planning certificate (PC 10.7), Section 125 of the Roads Act (RA), Section 138 of the Roads Act (RA), Section 144 of the Roads Act (RA), Section 68 of the Local Government Act (s68), Short term rental accommodation (STRA), Site compatibility certificate (SCC), Special infrastructure contribution (SIC), State Design Review Panel (SDRP), State significant development (SSD), State significant infrastructure (SSI), Strata Bond (SB), Subdivision certificate (SC), Subdivision works certificate (SWC)
• Services: Planning Portal account
• User type: Applicant, Proponent, Developer

It is mandatory to submit most planning applications (including development applications, complying development certificate and post-consent certificate applications) via the NSW Planning Portal (the Portal).

For other services submitting applications via the Portal is optional, dependent on the service the local council provides. At the bottom of each service page, you can find information about which councils are using the services via the Portal, but the best advice is to contact your local council directly.

Note: When you enter the site address in the application form, you will be unable to continue if the service is unavailable for the related local government area.

• Application type: Activation precinct certificate (APC), Building information certificate (BIC), Complying development certificate (CDC), Construction certificate (CC), Cumberland plains conservation plan (CPCP), Development application (DA), Occupation certificate (OC), Planning proposal (PP), Principal certifier appointment (PCA), Section 10.7 planning certificate (PC 10.7), Section 125 of the Roads Act (RA), Section 138 of the Roads Act (RA), Section 144 of the Roads Act (RA), Section 68 of the Local Government Act (s68), Site compatibility certificate (SCC), State Design Review Panel (SDRP), Subdivision certificate (SC), Subdivision works certificate (SWC)
• Services: Activation precinct certificate (APC), Building information certificate (BIC), Complying development certificate (CDC), Cumberland Plains Conservation Plan (CPCP), Development application (DA), Planning proposal (PP), Post-consent certificate (PCC), Private tree permit (PTP), Roads Act (RA), Section 10.7 planning certificate (PC 10.7), Section 68 of the Local Government Act (s68)
• User type: Applicant, Proponent, Developer

The development types are standard across all NSW Local Government Areas. This reflects the requirements of the Standard Instrument Local Environmental Plan and other relevant legislation.

• Application type: Activation precinct certificate (APC), BASIX (BSX), Building information certificate (BIC), Building works (BW), Certificate registration (CR), Complying development certificate (CDC), Concurrence and referral request (CNR), Construction certificate (CC), Controlled activity approval (CAA), Controlled activity approval security bond release (CAA), Controlled activity approval surrender application (CAA), Cumberland plain conservation plan application (CPCP), Cumberland plain conservation plan initial advice (CPCP), Cumberland plains conservation plan (CPCP), Development application (DA), State development application (State DA), Division 5.1 assessment (Part 5), Gateway alteration (GA), Gateway review (GR), Housing productivity contribution (HPC), Intention to seek occupation certificate (ITSOC), Occupation certificate (OC), Payment adjustment (PA), Planning proposal (PP), Section 3.22 Planning proposal (PP 3.22), Principal certifier appointment (PCA), Private tree permit (PTP), Publish on portal (PEH) (A-PAN), Register non-portal consent/certificate (ROC), Remediation works (REM), Section 10.7 planning certificate (PC 10.7), Section 125 of the Roads Act (RA), Section 138 of the Roads Act (RA), Section 144 of the Roads Act (RA), Section 68 of the Local Government Act (s68), Short term rental accommodation (STRA), Site compatibility certificate (SCC), Special infrastructure contribution (SIC), State Design Review Panel (SDRP), State significant development (SSD), State significant infrastructure (SSI), Strata Bond (SB), Subdivision certificate (SC), Subdivision works certificate (SWC)
• Services: Planning Portal account, Activation precinct certificate (APC), Application tracker, BASIX, Building information certificate (BIC), Certificate registration (CR), Complying development certificate (CDC), Concurrence and referral (CNR), Controlled activity approval (CAA), Cumberland Plains Conservation Plan (CPCP), Development application (DA), Division 5.1 assessment (Part 5), Document management, Housing productivity contribution (HPC), Organisation management, Planning proposal (PP), Post-consent certificate (PCC), Private tree permit (PTP), Publish on portal (PEH, A-PAN), Register non-portal consent/certificate (ROC), Roads Act (RA), Section 10.7 planning certificate (PC 10.7), Section 68 of the Local Government Act (s68), SEPP applications, Short term rental accommodation (STRA), Site compatibility certificate (SCC), Spatial viewer, Special infrastructure contribution (SIC), State Design Review Panel (SDRP)
• User type: Applicant, Proponent, Developer, Practitioner, Council, Private Certifier, State Agency, DPHI

The BASIX report contains similar information to the BASIX certificate. However, the BASIX certificate is the legal document.

There is no fee payable to obtain a BASIX report, it is for information purposes only. It is a useful document to show to your builder, client, or architect to see whether intended commitments are suitable before generating a BASIX certificate.

• Application type: BASIX (BSX)
• Services: BASIX
• User type: Applicant, Proponent, Developer

To generate a BASIX certificate, you need to complete an online sustainability assessment using the BASIX assessment tool. The tool checks elements of a proposed design against sustainability targets for energy, thermal performance and water efficiency. Once the assessment is complete and you have paid the relevant fee, a BASIX certificate will be issued.

To generate a BASIX certificate:

1. Log into the NSW Planning Portal. Note: You will require a NSW Planning Portal account. For step-by-step instructions, view the Register for a NSW Planning Portal account (PDF, 639 KB) step-by-step guide.
2. Select “BASIX certificate” from the new application drop-down list on your dashboard, alternatively select BASIX from the “New” menu at the top left-hand corner of the screen.
3. Input the required information and calculate your scores.
4. Pay the required BASIX certificate fee.
5. Generate the BASIX certificate.

View the How to create a BASIX certificate for single dwellings (PDF, 668 KB) step-by-step guide if the development is for a single dwelling.

View the How to create a BASIX certificate for Alterations and Additions (PDF, 611 KB) step-by-step guide if the development is an alteration or addition.

View the How to create a BASIX certificate for multi dwellings (PDF, 646 KB) step-by-step guide if a multi-dwelling development.

 

• Application type: BASIX (BSX)
• Services: BASIX
• User type: Applicant, Proponent, Developer